What method of cleaning do you use?
TURBO CLEANING / ROTARY SCRUBBING - An extremely effective method of cleaning tiled floors using specialised equipment. The turbo cleaning system uses a combination of high pressure water, a rotary action and advanced extraction system to deliver results that far exceed those obtainable with conventional cleaning methods.
What guarantee do you offer with cleaning?
No guarantees are applicable to cleaning. Our representative will usually perform a small test area at the time of providing the quotation to indicate the type of result you can expect from the process. If we are unable to achieve a satisfactory result from the test area, you are under no obligation to engage our services. We guarantee to use the best equipment and products available.
What guarantee do you offer with tile sealing?
No guarantees are applicable to tile / grout sealing.
Sealers come with a life expectancy of up to 15 years depending on the quality of the tile, traffic levels, maintenance procedures and so forth. It is important to realise that a sealer is not an impenetrable barrier – it provides reaction time to deal with spills. An unsealed floor can stain immediately, whereas a sealed floor is stain resistant and can have a reaction time of up to 4-5 hours.
A penetrating sealer sits just below the surface of the tile and prevents spills from penetrating and hence staining the tile. It will not prevent acid based spills (eg red wine, vinegar, urine, fruit juice etc) from etching / burning the surface of the tile, creating a dull or frosty appearance. Spills of this nature should be cleaned immediately to prevent permanent damage to the tile surface.
What products do you use?
We use premium cleaners and sealers from leading industry suppliers including Sprit and Aquamix products as appropriate.
How do I maintain my floors after they have been cleaned / sealed?
The technician who carries out your cleaning / sealing will be able to offer maintenance advice specific to your tiled area. As a general rule, we recommend the use of a mild cleaner (such as Spirit “Neutral Cleaner”), at least weekly, to maintain you tiled floors. Tiles with a textured surface may benefit from the use of a doodlebug rather than a mop for a more effective clean. Avoid the use of harsh chemicals which will decrease the life expectancy of the sealers. Also, when mopping, make sure to change you water frequently, otherwise all you achieve is to spread dirty water around your floors!
Will my floors look like new again?
If your grout (and tiles if applicable) have NOT been sealed previously, it is possible that some staining, particularly in high traffic area’s, may be permanent. If your grout (and tiles if applicable) HAVE been sealed previously, the dirt and other contaminants should have been prevented from penetrating and you may expect an excellent result from cleaning.
Does sealing my tiles (grout) make them maintenance free?
No, tiled floors and grout require regular maintenance and anyone that tells you otherwise is either lying or misinformed!
If you have your carpet Scothcguarded™ you would not assume that you have to vacuum less frequently, likewise if you have your tiles or grout sealed do not assume that you have to clean & maintain them less frequently!
Textured tiles, while providing non-slip features, attract dirt and grime build up by their very nature. Often a simple mop will not be sufficient for maintaining tiles of this type and periodic professional cleaning may well be recommended.
Grout is often the lowest point on the floor which results in dirt, grime and other contaminants collecting there – particularly in high traffic areas / walk ways. Regular and thorough cleaning with the correct products and equipment will be required to keep grout looking good.
